All of our pieces are hand-made to order, and are processed in the order from which they are received. Please allow two to six weeks for shipment.
All items ship from Los Angeles, CA. All prices are in USD.
We do not refund for packages lost in transit.
We are unable to refund or replace stolen packages or unretrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure.
We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back at Rhyden.
The customer is responsible for payment of any extra duties or taxes imposed by the destination country for delivery. If you have any questions or problems during check out, please email us at firstname.lastname@example.org and we will do our best to resolve the issue.
We are unable to process refunds, exchanges or store credit at this time.