Shipping

All of our pieces are hand-made to order, and are processed in the order from which they are received. Please allow two to six weeks for shipment.

All items ship from Los Angeles, CA. All prices are in USD.

We do not refund for packages lost in transit.

We are unable to refund or replace stolen packages or unretrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure.

We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back at Rhyden.

 

International

The customer is responsible for payment of any extra duties or taxes imposed by the destination country for delivery. If you have any questions or problems during check out, please email us at hello@rhyden.com and we will do our best to resolve the issue.

 

Return Policy

All of our pieces are hand-made to order. Please consider this when making your purchase. If you are unhappy with your purchase, you may return it within 7 days of purchase. Shipping must be paid by customer.

Item must be sent back unworn and in it's original packaging and with receipt of purchase. 

Items returned/exchanged without prior notification will not be accepted and be returned to sender.

We are unable to process exchanges or store credit at this time.

Please e-mail hello@rhyden.com for questions or concerns regarding your return.